webOS 1.2 Does Not Fix iTunes Sync

Contrary to what we'd heard, webOS 1.2 does not fix Palm Pre sync with iTunes 9.01, so it remains to be seen whether this cat and mouse game between Palm and Apple will continue.

In other words, we're still leaning towards suggesting people at least dip their toes into the non-iTunes-direct-sync waters. DoubleTwist, Salling Sync, Drag 'n Drop, The Missing Sync: learn them, love them, switch to them. More discussion in our forums.

 
Filed Under: News; Tags: sync, music sync, itunes

Comments

Good Let Palm Be the Big Man

Forget Apple, if they don't want to play nice who needs them. It's like calling an ex-girlfriend over and over who keeps changing her number. Like a creepy stalker. Move on!

Can somebody PLEASE make an APP that will sync with Zune HD. $15 bucks a month and you get all the music you can download and 10 songs a month convert to standard MP3. So you basically only pay $5 bucks for all the music you can listen to.

I would even pay $10-$20 for such an APP. Check out the New Zune HD, lots of potential there. Third times the charm as they say.

If I could get music from Zune Marketplace and sync it the Pre, and not have to carry around 2 devices that would be AWESOME!

If you connect the Pre in USB mode, doesn't the Zune software/WMP recognize it? I thought the Zune subscription allowed something like three or five devices to have a copy.

"In other words, we're still leaning towards suggesting people at least dip their toes into the non-iTunes-direct-sync waters. DoubleTwist, Salling Sync, Drag 'n Drop, The Missing Sync: learn them, love them, switch to them." AMEN! It was fun while it lasted but lets move on to bigger and better things.

out of the options mentioned above as alternatives to itunes, is there on anyone recommends?

For listening to music - WinAmp.

If you need some sort of media library functions (I'd argue one doesn't), MediaMonkey works fine - it syncs with iPods, also.

Any music management app that will work with an iPod\iPhone...

-Windows Media
-Napster
-Rhapsody
-Songbird
-???

They grab and synce songs, playlists, video, etc. WHY this attachment to CrapTunes??

usb mass storage mode?

That's somewhat disappointing. Not because I have any love for iTunes, but because Palm could've stuck to their guns on this one, and protected the USB standard.

I know what the USB-IF says about it, but it seems obvious to me that they're simply protecting their business model, irrespective of what the spec is supposed to be able to do for users.

This might end up being the start of very dark days for USB. If a vendor can lock out other vendors' hardware and software using USB, where will it end?

On the bright side, hopefully this will mean more time for development of the OS.

You're exaggerating quite a bit. Yes, Apple is being petty and stupid, but this is nothing new. Apple has always (since the 80s if not since the 70s) been all about controlling every element of their environment. Yes, Apple is definitely taking action that is hostile to their customers. I'm not arguing this point. But as I said, this is nothing new.

But.

There are published APIs for syncing from the iTunes database on your PC. What more do you want? Why does the sync have to occur from iTunes software itself? Why is Apple morally required to design their software to sync to any hardware device?

What is Apple doing to harm the USB standard? Apple is hardly blocking out other's hardware. All they are doing is saying, "If you want to sync your non-iPod with iTunes data, you have to use our published API rather than iTunes itself." It's not as if they are actively blocking other USB devices from functioning at all once you install iTunes.

You're exaggerating quite a bit. Yes, Apple is being petty and stupid, but this is nothing new. Apple has always (since the 80s if not since the 70s) been all about controlling every element of their environment. Yes, Apple is definitely taking action that is hostile to their customers. I'm not arguing this point. But as I said, this is nothing new.

The new element of this is how they're using part of the USB spec to do their dirty work. The purpose of "plug and play" is supposed to be, you plug, it plays. By deliberately screwing with that model, Apple's opening up a can of worms. It would be a fairly trivial thing, for instance, for Windows to block iPhones and iPods based on their vendor IDs. Not to mention how Microsoft could disable non-Microsoft keyboards or mice, etc., etc.

In short, welcome to the world of computing, circa the 1980's.

There are published APIs for syncing from the iTunes database on your PC. What more do you want? Why does the sync have to occur from iTunes software itself? Why is Apple morally required to design their software to sync to any hardware device?

Apple isn't morally required to design their software to sync with anything. That syncing is built in to the spec. Apple is sabotaging how USB is supposed to work, and that's the point.

And let's make one thing very clear: The published APIs are designed to let you interact with the iTunes library, not iTunes. That's not the same thing.

Do I want to be able to use iTunes with the Pre? Personally, I never have and never would. But it's the way that they're locking other devices from syncing with iTunes that's the problem. If they want to build into iTunes some secret key it shares with Apple devices, that's great. Go for it. But when they use USB to do it, that destroys the whole purpose of having USB in the first place. We might as well be back in the days where drivers were distributed with software packages.

The new element of this is how they're using part of the USB spec to do their dirty work. The purpose of "plug and play" is supposed to be, you plug, it plays. By deliberately screwing with that model, Apple's opening up a can of worms. It would be a fairly trivial thing, for instance, for Windows to block iPhones and iPods based on their vendor IDs. Not to mention how Microsoft could disable non-Microsoft keyboards or mice, etc., etc.

Sorry, wrong answer. The USB standard is a "standard" because it specifies how a devices physically connect. Microsoft doesn't supply drivers for every device type - it's left up to the USB device maker to provide USB drivers. In the case of iTunes, it's fundamentally the "driver" for the device. You don't see Logitech supplying drivers for Kensington mice do you?

Apple isn't morally required to design their software to sync with anything. That syncing is built in to the spec. Apple is sabotaging how USB is supposed to work, and that's the point.

Syncing is not built in to any USB spec - go do some research and come back with valid arguments.

And let's make one thing very clear: The published APIs are designed to let you interact with the iTunes library, not iTunes. That's not the same thing.

Correct. Neither is a requirement by the USB spec - Apple allows access to the library by 3rd parties. iTunes, however, is proprietary with no documented way of adding device support - Palm is just attempting to capitalize on someone else's work.

One more time: this discussion has nothing to do with the USB spec except that Palm was illegally using Apple's USB vendor ID. Get your facts straight.

Right. USB vendor and product codes are meant to avoid compatibility problems. You don't want the driver for your mouse to fire off when your thumb drive is plugged in, or your Nikon camera's tethering software to take over when you plug in a Canon camera. This is why the vendor/product IDs exist in the first place.

To claim that one company's drivers must support another, that's like saying 'Nvidia has to make their PhysX software run on ATI cards! If they're making it run only on Nvidia cards, that's unfair!' (And yes, people /have/ actually said this. Unconnected to, but partially inspired by, the fact that someone modified the PhysX drivers to work on an ATI GPU instead of an Nvidia one.)

Apple might be acting kind of lame in blocking the Pre, but I can also see why. If the Pre's sync was broken in some other way, average people wouldn't go to Palm and go 'why can't I sync?' They'd go to Apple and go 'Why didn't this work?' So everything else aside, saying 'Third-party devices will not work natively in iTunes' is actually a fairly normal management-type reaction to this sort of thing.

This would be anti-competitive if they completely locked everyone else out of iTunes. But they /do/ provide a standard API to read the music out of your iTunes library and sync that or use it elsewhere, which they commit to keeping current and workable. They just don't want to be responsible for synching other people's devices /in iTunes itself/.

They also have a plugin method for defining third-party devices in iTunes (though this is admittedly very outdated at this point, since I don't think they've really kept maintaining it); my old Windows Mobile phone used to appear as a device in iTunes for OS X -- through a third-party plugin -- for synching. Not as an iPod; the device sync page for that device looked very different, to make it clear that 'Apple is not responsible for this, you'll need to contact someone else if it breaks.'

With the Pre, Palm decided to take a shortcut. Rather than writing a plugin for the Windows and Mac versions of iTunes, or (even better) writing desktop sync software that reads from iTunes, they decided to just implement the AFC (Apple File Connection) sync protocol (note: not a USB standard) and make the Pre pretend to be an iPod. That's clever, but was legally questionable. Apple should perhaps have turned a blind eye, but Palm were the ones taking shortcuts.

In short, Apple's not violating any of the USB rules or regulations here. Palm's been /faking/ their own vendor and product codes to pretend to be an iPod, which actually /is/ against the USB regulations. Apple are acting like jerks here, but Palm are the ones who are actually contractually in the wrong.

They could've written a plugin for iTunes, or -- even better -- written desktop synching software. That's what I'd prefer; I'd love to be able to back up messages, contacts, calendars and suchnot to desktop easily /and/ have it sync music (out of iTunes, Windows Music Player, whatever). That would've been the best solution, out of all worlds. Sync your existing music library (without being tied to iTunes specifically), and all by using official and approved APIs in both iTunes and Windows Music Player.

Hopefully that's what they'll do going forward.

Sorry, wrong answer. The USB standard is a "standard" because it specifies how a devices physically connect. Microsoft doesn't supply drivers for every device type - it's left up to the USB device maker to provide USB drivers.

Have you actually used Windows in the past, oh, say, 10 years or so? When you plug in a USB peripheral, the OS (Windows, in this case), queries the device to find out what it is (which is where the Vendor and Product ID come in). It uses these to install the proper driver from its database (the database in Windows). The vendor sometimes provides these drivers separately, but sometimes not. Many a mouse has been installed as a "Microsoft mouse", when it was in reality created by another company. (This is one of the myths being propogated by Apple fanboys: The USB spec specifically allows vendors to spoof other IDs in some cases. It's not universally forbidden.) And again, Microsoft, being the OS maker (in the case of Windows), would -- if Apple's model of USB operability was taken to its logical conclusion -- be perfectly within its rights to block all Apple products from connecting to Windows.

The Vendor and Product IDs together are supposed to tell the OS which device is being installed, and then the OS goes and installs the proper drivers. The OS could just as easily be designed to see a certain Vendor ID and Product ID and tell the offending peripheral, in effect, "Go chase yourself."

In the case of iTunes, it's fundamentally the "driver" for the device. You don't see Logitech supplying drivers for Kensington mice do you?

In what possible way is iTunes a "driver"? iTunes is application software, not a driver. The OS (which is what drivers actually deal with) sees an iPod or iPhone as a USB device, the same as any other USB device of its class. That's the whole point. There's nothing special about the iPhone/iPod and how it works in respect to iTunes. The only thing preventing every other USB music device from behaving in precisely the same way is the lockout with the VID.

Syncing is not built in to any USB spec - go do some research and come back with valid arguments.

How much research have you put into it? Again, the iTunes software would work precisely the same with any other device, if Apple hadn't sabotaged it. When I said that syncing was part of the spec, I was referring to the interoperability -- the ability to sync in the first place. Apple isn't required to "design" their software to sync with everything because all Apple has to do is sync with USB music devices. Hell, the USB device in question doesn't even have to be capable of actually playing music. It just has to be able to store it. And that's the point. Syncing isn't some kind of magic voodoo that is unique to iPods/iPhones.

Correct. Neither is a requirement by the USB spec - Apple allows access to the library by 3rd parties. iTunes, however, is proprietary with no documented way of adding device support - Palm is just attempting to capitalize on someone else's work.

The only thing "proprietary" about iTunes is that VID check. That's it. There's no magical connection between iPhones and iPods. It doesn't exist. There's no secret sauce. If there was some proprietary functions being done (e.g., an encrypted bit of data exchanged by iTunes and iPhones/iPods), we wouldn't be having this conversation. It's the impact on the USB model that makes a difference, not the fact that Apple wants to play the proprietary games (which a lot of vendors play in different ways).

One more time: this discussion has nothing to do with the USB spec except that Palm was illegally using Apple's USB vendor ID. Get your facts straight.

Let me see if I understand this: You call spoofing a vendor ID "illegal", and it's me who has to get his facts straight? Are you serious?? There is nothing "illegal" about spoofing a vendor ID. At most, it's a violation of USB-IF rules, which the USB-IF has set sanctions for. It's no more "illegal" than calling in sick when you just want to stay home and goof off. It might get you in trouble with some authority in some sense, but you're not going away in handcuffs.

This is really no different than if Microsoft used the spec to keep people from typing in Word with non-Microsoft keyboards, and only a little less egregious (if only in principle) than locking out all non-Zune media devices from Windows.

People really need to think about what they're advocating for here. I don't think you'd like where this would go, and how quickly it would get there.

I think you've missed the point. I don't think the USB specification requires that devices work with any particular application, such as iTunes or the Zune marketplace. Rather, it requires that the OS recognizes that something is there and show it as a generic device. Palm created this mess by breaking the rules. Why not blame Palm for creating this artificial war just to get attention. They've taken a page from the North Korean, and the Iranian Presidents books.

A developer, including Palm, has the freedom to choose if they want to let others in. Apple has clearly decided to keep others out. We can go back an forth on the merits of Apple's closed system, but few can deny that Apple has produced some wonderful products and a great user experience.

If you don't own an Apple iPod or iPhone, Apple doesn't prevent you from using your non DRM content on other devices. You just can't use iTunes with those devices. Nothing illegal or unfair about that is there? If they prevented you from taking your non DRM stuff elsewhere then you have a case.

I think you've missed the point. I don't think the USB specification requires that devices work with any particular application, such as iTunes or the Zune marketplace. Rather, it requires that the OS recognizes that something is there and show it as a generic device.

The idea behind USB was supposed to be that you could plug your device in, it would get recognized by the OS, and it would work with the application you wanted it to work with. There wouldn't be much point in having the spec if it didn't mean that applications identified your devices. What good is the OS recognizing your keyboard, if you can't type in Word with it?

Now, obviously, the device has to be the right class of device for the application. No one would expect to have iTunes sync to a USB mouse. And if the software was doing something unusual, that only an iPod/iPhone could do, it would be prudent to protect other devices from trying it. But other than that, the VID has no place in blocking hardware that way. That's not what it's for.

As to the Zune: I don't know what way the Zune software uses to prevent non-Zunes from syncing with it. If it uses the USB metadata the same way iTunes does, then a pox on them, as well. I'm not playing favorites here. All I'm saying is that if Apple wants to create a walled garden, they should use some other identifier (preferably one that's encrypted, so that other companies can't get in.)

If you don't own an Apple iPod or iPhone, Apple doesn't prevent you from using your non DRM content on other devices. You just can't use iTunes with those devices. Nothing illegal or unfair about that is there?

You're talking about a different kind of fairness here. Is it just as fair to the users? That's a debatable point. iTunes is free software, so technically Apple doesn't owe you anything when you use it, but the normal expectation with media library software (WMP, MediaMonkey, and basically any software other than iTunes and Zune Marketplace) is that it doesn't matter what USB media player you hook up to it. The normal expectation is that the company that makes the software doesn't care what hardware you use with it. In that sense, it's giving the user a bit less than what they've come to expect.

Again, I don't use iTunes and don't really care whether it works with the Pre. The thing I'm concerned with is why it doesn't work with the Pre, because I think that's a dark road to travel down. Some of you might not be old enough to remember when you had to install proprietary software to have peripherals work (e.g., WordPerfect and all the printer drivers that came with it), but trust me on this, it wasn't pretty. Turning USB on its head, and allowing software to exclude devices, rather than simply identify them, puts us back on that path.

The idea behind USB was supposed to be that you could plug your device in, it would get recognized by the OS, and it would work with the application you wanted it to work with.

Where do you get this? I don't remember this as a promise of USB.

But other than that, the VID has no place in blocking hardware that way. That's not what it's for.

Can you actually point to a part of the spec that says this, or that says it's OK to spoof another vendor's VID?

The normal expectation is that the company that makes the software doesn't care what hardware you use with it.

This is very common when the software manufacturer does not itself make the hardware it's talking to. However, when the software is written by and provided by the hardware manufacturer, it's much less common. For example: Scanners, cameras, and as we're talking about, music players.

You keep referring to USB keyboards and applications choosing which keyboards to work with or not. As I see it, there are two distinct levels to this that you are merging into one level:

  1. Devices that the software *never* talks to directly. The OS does all communication with the device. The applications do not talk on the USB bus. This would include keyboards and mice and pure USB mass-storage. Since the application never communicates directly with the USB bus, logically, it has no reason to look at the USB VID.
  2. "Specialty devices" where the devices differ significantly enough that the application itself is talking directly to the USB bus. When the application directly talks to the USB protocol, the application logically gets to look at VID.

The question is: Does iTunes treat the iPod as a pure USB mass storage device? If so, then there is no logical reason for them to look at VID.

I think a lot of it is wishful thinking and a bit shortsighted on your part. The OS could simply see the Pre as a mass storage device. You want it to play music; navigate to the music files on the device and double click. If you haven't already selected a music player, you'd be asked what to do. Do the same for photos or whatever else. Wouldn't that be enough to satisfy the USB standard? I'd say yes. In this case it was Palm who got their hand slapped. I'm sure they'd do the same to Apple if they too were guilty of breaking the rules.

Is it fair for the user?

I think most iTunes users are aware that iTunes only works with Apple products. That's well established. Palm created this mess for Pre owners.

Some of you might not be old enough to remember when you had to install proprietary software to have peripherals work (e.g., WordPerfect and all the printer drivers that came with it), but trust me on this, it wasn't pretty.

That was a PC problem. Mac users didn't have those issues and still don't today. That was due to Apple's closed system. Apple has always had control over the hardware and software and that is why Mac users have fewer compatibility issues and are happier campers. That continues today with the iTunes and iPod/iPhone. The payoff is a much better computing experience than any other computer company can offer.

bhartman36 0
bazaarsoft +1

LMAO !

USB-IF can't do more than slap Palm on the wrists if they continued their practice of doing this, and that's why I think they should continue as well, regardless of what USB-IF says about it. A really good article about the (lack of) consequences for Palm:

http://www.palminfocenter.com/news/9910/editorial-keep-fighting-the-itun...

Please, oh please can they NEVER re-enabled it? The handwriting is on the wall. Apple doesn't want to share it's toys no matter how much Palm wants them to. Therefore Palm should stand up, turn around and walk away....and never look back.

I really do not care.

Amen. Don't waste any more resources on it.

Pull the plug on Apple, stop sending Pre users to their store.

I use Media Monkey and have been pretty happy.

There is probably a good chance that iTunes sync will be reenabled with 1.2.1 - which I am guessing palm is still refining before releasing.

Provided it doesn't take them more than a couple hours to fix... I don't mind... but just keep the primary focus on WebOS development.

I'm really looking for a syncing alternative that will maintain my playcount. Is this possible with any of those syncing options?

No Virtual Keyboard with 1.2.1??? I cannot install the virtual keyboard after the update!

Very good! I hope they have actually stoped assigning development resources to that. If they want to continue to exchange emails with the USB-IF, fine. But don't waste valuable development resources on that.

lol yeah okkkk we belive your not gunna use your kick ass phone cuzz of itunes lol

goodbye Palm. my Pre is going into my desk drawer and staying there until you can resolve this FOREVER. do not play cat and mouse games with your users. you promised iTunes sync at launch... where is it???

I don't know what Palm's plans are, but I hope they give up on this dumb chase. It's (IMHO) a waste of time and energy. If that means you leave the Pre, umm... well try not to let the door hit you on the way out.

Good grief, are you serious? Don't you understand that Apple will play cat-and-mouse with Palm, and Apple will break iTunes sync to Pre every chance they get? That this is a game that Palm cannot win? You're going to blame PALM for this? Seriously?

(shaking my head)

I don't get it. iTunes sync is something that Palm doesn't have the ability to promise. It's not their software. Be angry at Apple if you want to be angry at someone. Or be angry at Palm if they actually made such a silly promise, for making a promise that was never possible to keep.

If all you really cared about was iTunes sync, why in the world would you go with the Pre over the iPhone?

See ya...

Give me a break. If this ONE FEATURE is what takes you over the edge then just go back to your iPhone already.

i did

just use an old itunes version.

not an option.

s4mb4, Palm never promised itunes synch. It was an unofficial subfeature. It was mentioned in a press release, but not touted in advertising, spec lists or packaging. You mis-led yourself. Shame on you. You got what you deserved. Now apologize to yourself.

unofficial subfeature!!! yeah, whatever... as a Mac user, i was lied to. end of story. as silly as it may sound, it was the deciding factor for me to purchase the phone and shelf my iPhone. (not only shelf, but actually port my iPhone AT&T number over to Sprint and buy the Pre)

Oh, YOU were promised! Ed called you up himself? Mr. Palm send you a letter personally? Well, Palm delivered on their "promise", your phone did synch to Itunes. Apple broke your Pre.

@s4mb4

Really? I mean... really...

Sucks to be him. The next biggest factor was the little terry cloth pouch.

Luckily I haven't dL iTunes 9 yet

Yep, still at itunes 8.2.x Works like a charm. :)

god...iv never used itunes...i just use windows sound recored and convert to mp3...its sounds just as good... puss then i can make it so the song plays lounder then most...or just download..but never britney i buy her stuff love her...but i do download her off the recored tracks anyways... i dont think any one was like...ohh no i ant gettin the palm pre cuzz oi cant use my itues lol

good, more reason for people to stop using that cr@ppy software. itunes is one of the worse things you can do for your computer (outside of IE). i avoid it at all costs. the sooner everyone starts moving away from apple's choke hold, the sooner they can live free, hehe.

I certainly hope you have and hope Palm will follow you. As a matter of fact, all Pre owners should stop using iTunes. Let the Pre stand on its own. Get off Apple's skirt tails.

I haven't updated iTunes in forever. Why bother? At this point I'm so sick of hearing about this I couldn't care less. There are tons of work-arounds. I used to use iTunes stricktly for grabbing podcasts, but thanks to DrPodder (along with some instructions from the Doc himself) I doubt I'll ever open iTunes again. Who needs it?!

Indeed. It was bloated when I stopped updating. I don't care for the store. The interface itself is dreadful and the app is a resource hog. The only reason I've updated at all is we have three generations of Ipods and each new one forces us along. But we've decided our next player will be a non-Apple so updates are done for us. What I didn't realize was, Apple slides two or three other apps into the background when you get force fed Itunes and their player.

I use iTunes for some things but using doubletwist to sync content with Pre has been pretty darn easy. No big deal here.

In other news, the camera app stays active when in card-mode now... =P

Is that a bug or a feature?

I'm a little torn TBH. It is really cool to have a camera in a card, of course, but it seems like a battery waster.

Who cares about fuckin itunes please stop posting this. make a pretunes or sync with windows media player.

windows media player sucks balls

I just never up date my itunes. I use itunes just because well I have no reason why I sync with itunes I just do. but but it also makes my phone look sweeter for my friends.

Meh.

how come it says 1.2.0 isnt 1.2.1 suppose to fix itunes so apparently they just released this part for now and will have 1.2.1 that fixes itunes soon

Yeah, keep telling yourself that.

so i downloaded Double Twist. It has all my songs but when I try to sync with my Pre it says skipped all songs? WTF Any advice?

My opinion? Hook with with Songbird. I mean, you CAN sync the Pre using them. It's open source, it needs the marketing/support, and I think it's a perfect match. Eff iTunes and go with someone who shares the open source philosophy; it just makes SENSE.

Songbird, people.

I thought the fix was going to be applied in 1.2.1 anyways... Anyhow, I agree with lawilson2- "Eff iTunes." I'm going to give songbird a try. Thanks!

Can't you consolidate the iTunes music library, find the folder, and drag-n-drop the music? That seems simple enough to me.

Goodness, this whole thread is all about iTunes! Shouldn't it be about all the new features added in the update?! The fact that so many people are talking about iTunes just shows how much people needed it, whether they'd like to admit it or not.

Umm, no. Most of the comments above are saying they do not care for the iTunes crap. It is getting really sad to see how much PreCentral is pushing this....

In their defense, at least in this post they said bite the bullet and move to something else. If I never hear iTunes sync and Pre in the same article again it would be awesome.

Can somebody make an APP that will sync with Zune HD. $15 bucks a month and you get all the music you can download and 10 songs a month convert to standard MP3. So you basically only pay $5 bucks for all the music you can listen to.

I would even pay $10-$20 for such an APP. Check out the New Zune HD, lots of potential there. Third times the charm as they say.

WuuHuu
MMS Finally! Wait wrong phone & OS, my bad.

I'm over itunes but as an ipod user I would love some sort of software that is able to sync music and pictures to my ipod, pre and other devices back and forth. I'll pay some $$ for that. Or does it exist already?

The only solution at the moment is to replace the Pre with an iPhone 3GS... or pray Palm will create their own sync software.

Why? There are already 3rd party solutions that will sync the iTunes database with your Pre.

Well, I believed the documented rumors that preCentral posted and upgraded to iTunes9 before the 1.2.0 update. And now? Crap. I downloaded DoubleTwist, was able to sync photos and a music playlist only to find out? No Album Art. Great solution! Known bug in DoubleTwist. And yes, I embed my album art in thye mp3 file. On to another THIRD PARTY program I guess. RRRR! Waste of time. This after 'The Pre works with iTunes' on launch!

A difficult lesson, but next time you'll wait to see if the rumors prove to be true before acting as if the rumors are true. :-(

To me, the issue has nothing to do with whether the itunes app will allow syncing with the PRE. I can use any number of apps for that, HOWEVER, what bothers me is the way the iTunes DRm prevents those songs from being imported or working in those other apps. I can sync to my pre with windows media player no problem, but iTunes "fair play" DRM (which is anything but fair) wont let me take a song I rightfully paid for and use another app to get that song onto my Pre. I have no problem if they wont et my pre sync... then let windows media player or any other app import my itunes m4p DRM music so I can listen to it on my device.

Blame the RIAA for DRM. That wasn't Apple's or MicroSoft's choice. Put the blame where it belongs. Now iTunes offers DRM free stuff and there are well documented ways to convert the DRM songs to MP3s.

To me, the issue has nothing to do with whether the itunes app will allow syncing with the PRE. I can use any number of apps for that, HOWEVER, what bothers me is the way the iTunes DRm prevents those songs from being imported or working in those other apps. I can sync to my pre with windows media player no problem, but iTunes "fair play" DRM (which is anything but fair) wont let me take a song I rightfully paid for and use another app to get that song onto my Pre. I have no problem if they wont et my pre sync... then let windows media player or any other app import my itunes m4p DRM music so I can listen to it on my device.

seriously? 64 comments and nobody's said one thing about Amarok?

Look, if you like iTunes, but there's some stuff about it that bugs you, just check out amarok..

sync's with the pre, and basically anything else, has multiple song stores, not just one store apple happens to control.. like they have all the music there is or something..

better last.fm integration, podcasting, whatever, it's basically the linux version of iTunes, only since it's linux, nobody has to bitch about restrictions or who's being paid to say anything since no companies are involved.. if someone says they like it, they probably do.

anyway, Amarok is also available on windows and mac OSX if you happen to run one of those os's.. it's the best music player of its class, imho..

http://amarok.kde.org/ -- if you don't already know.

Also, it has been discussed here in the past.. http://forums.precentral.net/palm-pre/193401-free-amarok-music-player-ex...

installing it costs nothing, works great with Palm's and many other phones, with ipods, music players, and seriously.. who has just one music program anyway?

Yah, I supposed there's also rhythmbox or banshee, or others.. but I was thinking more; this crowd probably has a lot of OSes besides linux..

US$0.02++

Cheers,
-m

I'm still trying to figure out why people need a special program to copy music to their phone. You do realize that the Pre functions as a USB Mass Storage device, right? How could any of this music sync software crap be any easier than simply dragging and dropping files?

Because your constantly adding music on a weekly basis and your collection is greater than 1gig you dont know which is new and which is not there. Sync software takes the guesswork out. Plug and play simple.

If you organized your music files instead of just piling them up with crap names like "Unknown Artist - Track 03.mp3" then it wouldn't be hard at all. I have about a gig of music and I know exactly where every song is.

Doubletwist works fine. I uninstalled Itunes I have no DRM music, Apple can go F*%k itself for all I care....

Winamp still works fine... I don't understand why everyone wants to use iTunes so badly...

If the board doesn't fire these clowns, the company is irretrievably broken.

With all of the SERIOUS problems (Hardware quality, hello! OS defects, hello! Distribution, marketing, hell, even the PACKAGING is broken), they keep trying to sneak into iTunes by masquerading as an iPod.

Absolutely irresponsible.

FIX the hardware or start packing this devicewith some free Oreos we can practice on. FIX the OS. SPRINT?!?!?! Are you KIDDING ME?!?!? Get the device on Verizon and AT&T or die, that much is obvious.

But as the reviews say... the aisles in the App Store are soooo wide, navigation is easy. Why, you can browse ALL the apps in one brief session!

And they waste time pretending to be a $59 iPod shuffle rather than DEVELOPING WITH THE PROVIDED API!!! And then ***TURN THEMSELVES IN*** to USB-IF!!!

Management. Get some.

What are you doing in here? How low is your self esteem to come in here and spout and postulate? If you want a phone that costs $30 more each month and gets slower service, shouldn't you really be on a more appropriate board?

And yet... not a single point refuted...

You sir, are a retarded troll.

here's some troll-food refutation for ya..

masquerading as an iPod is just about the only way to sync with iTunes.. if you think an API is going to help you, good luck, as you'll be missing out on many of the appleisms being an "iPod" would otherwise get you.

the app store? it's a joke.. see the jwz article..

you want good, real, multitudinous apps on your pre? install Preware. Is there another "app store" for apple? winmo? Android???

no. Choice and freedom are only available from palm. clearly you don't have one..

packaging? broken? maybe you mean physical packaging. the ipkg system is by far superior for the embedded device, as it is on linux distros for linksys routers, NAS's, and other fine devices.

and to hell with the USB-IF, they have no teeth.

enjoy your meal troll.

Get a Pre tho, you're really missing out.. Sprint has the best data network there is, and while verizon has better coverage, sprint happily roams on their towers..

cheers,
-m

*blink*

Huh? The article that says the update didn't try to fix iTunes sync is the one where you complain they keep trying to masquerade as an iPod? The article that says they spent a grand total of a couple hours of developer time on this (wasted) effort is the one where you complain they are wasting valuable resources?

Are you kidding us? (rolling my eyes)

Yes, *some* people are experiencing build quality issues. Don't forget that people without these issues don't complain. It's not as if a huge fraction of the phones have fatal build issues. It's probably too high a fraction, but still.

And AT&T? Seriously, Palm needs AT&T? AT&T is the anchor around Apple's neck, and now you say Sprint needs them?

You're just silly.

And hey, the iPhone didn't have an app store for a year. Palm Pre had an app store far more quickly. Yes, it's still in beta, but so far Palm is executing more quickly than Apple did with its first iPhone.

It's a strategic move on Apple's part. They've done this stuff since the beginning (http://adwido.com/view_content?vkey=2f7f7c328eeb8af3b1df21fdf2b00e88) - and it's hard to deny that whatever it is they're doing isn't working.

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