Palm Confirms 1.3.5: Speed, Battery, App Limit all to be improved, Plus Investor Call Notes

On today's investor conference call, CEO Jon Rubinstein just confirmed that webOS 1.3.5 is coming soon and will have a bevy of improvements, including:

  • Allowing for installation of more apps
  • Enhances WiFi and app performance
  • Improved battery life
  • Increased speed and responsiveness on the Palm Pixi

We're still listening in and hearing good things about what's coming. Namely: Palm will showcase the Ares development platform and other developer initiatives at CES, they expect "thousands" of apps "in short order," and they have another set of marketing initiatives that they're planning on unleashing soon. 

We'll check back with some transcriptions shortly and will update this post with any news that sneaks into the Q&A.

Update: In response to a question, Rubenstein just noted that Palm doesn't "believe in building large portfolios of products." In context it seems pretty clear that the priority for Palm right now is getting Pre and Pixi released on as many carriers as possible, not releasing some sort of magical new webOS tablet at CES: "[...] our objective right now is to expand with more carriers and more regions."

Update 2: After the break, quotes from CEO Jon Rubinstein on new carrier partners, why Palm is confident about the long term, on webOS 1.3.5, on opening the door to "thousands" of applications, and on Palm's pace for introducing brand new products.

On new carriers

[...] we expect our momentum to continue. We will be launching with new carrier partners in the near future and we're please to have their committed, strong support. We at Palm will be working hard on the marketing front to support our partnerships, including the introduction of a new, broad-based campaign to drive better awareness of Palm products and our new carrier relationships.

On why Palm is confident about the long term:

Two things in particular continue to give us confidence in Palm's strategic position.

First, more than ever, we believe that owning and controlling every part of the product experience, including the Operating System, hardware design, and services infrastructure creates advantages that will ultimately distance Palm from those competitors who depend on others for their core software. These advantages include our ability to drive hardware and software developer at a fast pace and one which we determine, adopt and integrate new industry technology standards faster than competitors, offer customers and carriers a single, cohesive, and most-importantly, differentiated experience associated with our brand. And create a single, scalable platform for developers, with no fragmentation and no diverged interface to complicate app development and distribution.

Our ownership of every facet allows us to take leading edge functionality and package it into what we and many others consider to be the most elegant, easy-to-use, and intuitive user experience available to consumers.

Second, we believe that webOS is the platform best positioned to leverage the migration of content and communications to the cloud. In fact, even among our peers with integration solutions, Palm's forward-looking, cloud-centric view of the world sets us apart. In particular, our over-the-air software update capability is a powerful way to continue to evolve and improve our products even after they're in customers' hands. Since the launch of the Pre, we've provided eight over-the-air webOS updates and each has included a wide variety of new functions, improvements, and fixes -- ranging from things like support for new Synergy partners such as LinkedIn and Yahoo to improvements in email and messaging to enhanced security measures for the enterprise.

Our 1.3.1 update was made available to webOS users in mid-November and within just one week it was installed by 70% of our userbase. This tells us that consumers are quickly learning to appreciate and look forward to this Palm capability, which in keeping with our product philosophy, we think is easier and more delightful to use than any update mechanism out there.

On webOS 1.3.5:

Anticipation is already building for webOS version 1.3.5, which will also be highlighted at CES. Among other things, this update will let customers download and store more applications, enhance WiFi and application performance, improve battery life, and increase Pixi speed and responsiveness.

On development and applications:

We have an aggressive webOS software roadmap in place and we'll continue to deliver enhancements to our user experience on a regular basis. This includes investing heavily to make webOS a preeminent development platform. At CES in January, we'll be celebrating Palm's move out of its early acces program and showcasing our full production developer program and the many ways Palm in innovating in this area.

For example, we clearly recognize that having a critical mass of apps is important. Today, the Palm App Catalog has over 800 apps from our early access partners. Almost 10 times the number of apps we had in our last earnings call. After we open the door to all interested developers, we expect to have thousands in very short order.

On the pace of releasing new products:

We're not going to talk about specific products in the future, but let me say in general, we don't believe in building large portfolios of products. Our focus is around having a small family of really great products. Right now we have two great products in Pre and Pixi and our objective right now is to expand with more carriers and more regions.

 
Filed Under: News; Tags: webos 135

Comments

Nice, especially the app limit being raised. Not that I've reached it anyways. But can we do something about being able to rotate our pic's...

Agreed. I always run into that problem.

I don't even read the new app posts anymore because I know I can't download anything.

One day soon I guess.

nb

I have deleted a bunch of apps but still cannot add any new apps from the App Catalog. This is driving me crazy. I guess I could wait for 1.3.5, but there is no way that my app storage is full right now. Any ideas? I realize that there is probably something in one of these forums, but I couldn't find it. Thanks

I had the exact same problem recently. To fix it, I used Quick Install to delete preware and the package mgr service, then reinstalled both.

here's my forum post: http://forums.precentral.net/webos-apps-software/218935-app-over-limit-m...

good luck

Hey I had the exact same problem but couldn't find any help. I deleted several apps but couldn't install anything from the app catalog but could install homebrew. I deleted preware and package manager service and everything works fine now. I do miss having preware, haven't tried installing it again, may be I should give it a shot again. Here was my post in the forums: http://forums.precentral.net/webos-apps-software/219057-help-cant-instal...

Holy crap.

Deleted those and the attachment buckets with Internalz and now my phone's like new again.

I can buy shit.

...I love you.

http://www.webos-internals.org/wiki/Solution_to_App_Catalog_Installation...

After using Quick Install to uninstall and Reinstall Preware and Package Manager Service I am once again able to download new apps from the App Catalog. Still looking forward to the update though. Thanks for the advice!

duplicate post.

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Increased speed and responsiveness on the Palm Pixi....
But not the pre??

Well, they did also say "app performance would be improved".

No kidding. The one thing that I think my videos demonstrated is *NOT* that the Pixi has the same great performance as the Pre. But rather that the Pre has the same crappy performance as the Pixi.

It is such a pity to me that so many reviewers are pointing out how the Pixi is slower than the Pre. First, I couldn't find it. Second, it makes it seem like the Pre has good performance when, IMHO, it sucks.

My hope is that the performance improvements in 1.3.5 are across the board, but are advertised as an improvement to the Pixi to address all those Pixi critiques. So I hope. Because June (when I can finally get a Sprint upgrade) really can't get here soon enough

My thoughts exactly!?!

ditto. the speed is really getting to me as I start using the phone more and more. First smartphone, so the first few months were a bit of a curve, getting into the groove.

Now, it's why am I waiting 30-60 seconds to start playing music? the damn iphone is nearly as fast as I can touch in comparison. yeah, i know, not primarily a media player.. but c'mon, everything else on the same hardware (3Gs/Droid) is pretty damn snappy.

EDIT: Removed, duplicate post

They mentioned that Ares launched "this morning"..anyone know anything about that?

Launched for testing: http://developer.palm.com/distribution/viewtopic.php?f=5&t=3574

Testing slots are full now though.

Well, I guess I was wrong...

http://ares.palm.com/Ares

When I try to pull that page I get a blank page, is anyone else having the same issue?

it only works in certain browsers. Will not work in IE. Takes newest firefox.

Very very cool though. Just did the tutorial app(flickrsearch) and it's soo flippin easy.

Try Safari...

Google Chrome works well with Ares.

No speend boost for pre, that is just not good.
Battery improvment is good though.

Video recorder. PLEASE.

•Increased speed and responsiveness on the Palm Pixi

That's great news, just not for me.

OK SERIOUSLY I WAS ABLE TO RECORD VIDEO ON MY CRAPPY MOTOROLLA RAZR 5 YEARS AGO

AND PALM PRE CAN'T EVEN RECORD VIDEO ? YOU HAVE GOT TO BE KIDDING ME!

yeah i gotta agree. my old samsung t429 (or something like that. it's a slider) could and i got that in like in 2005.

not to defend palm or anything, but how good were your videos from the samsung or motorola for that matter? perhaps palm is buying time to make the video app stable and can record at least in 640x480.

just because the hyundai and ford had an engine in their cars, does not mean that it is good, but I guess it's better than no engine at all right?

I just hope it will be a good quality feature on video recording. i rather wait for them to do it right. just slightly longer.

- video. Who cares. I have a HD video camera if I want to take a video. Improving the battery is important. Also, people keep complaining about the speed, but they have all these patches installed. I found taking all those patches off made it faster.

I feel like the patches make my Pre a little laggy. who knows though...

When is voice dialing being added???

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Just use Precorder.

What is precorder?

Precorder is the name of the Homebrew video recording app.

"We have an aggressive webOS software roadmap in place and we'll continue to deliver enhancements to our user experience on a regular basis." Be patient, Grasshopper.

@funkadelic:

Ok, seriously. Incoming dose of perspective. You realize that that the Christlike iPhone went TWO YEARS without copy and paste and video recording, right? I mean hell, they waited two years for the ability to text a frackin' picture from their phone.

It was no secret that the Pre came without video recording. You bought the phone knowing what it could and couldn't do, so quit bitching and stop being a little pre-teen with the CAPSlock. Learn to read and comprehend product specifications before making a purchase.

oh, that post title is a bit deceptive... Until the previous commenter pointed it out, I hadn't noticed that there is no mention here of a speed boost for Pre. Not to be a hater, but the Pixi is understood to be a slower device. But I have a Pre; where's MY speed boost, Palm?

Maybe you should consider reading the article then?

There is a speed boost for apps (i.e. both Pre and Pixi) and there are some additional Pixi-specific optimizations.

So, to answer your question THERE IS YOUR SPEED BOOST

That anvil graphic should be labeled "PALM STOCK PRICE"

I hope soon is tomorrow. I'd like Classic to work again. ...it somehow loaded up today and froze and took the Pre with it for 15mins. wouldn't you know I really needed to use my phone right then - screwed up the whole day.

But wait... they said 1.3.5 will be showcased at CES... does that mean it will be RELEASED then???

I suppose that's possible, since CES is about 3 weeks away. From what we've heard on this forum, though, it sounds like this release will drop before Christmas.

Of course, unless Palm or one of its partners gives an official release date, it's all speculation and rumor.

I'm not sure I get this. If they showcase 1.3.5, it would just show a reduction in the suckiness of it's underlying failures and weeknesses. One year after CES, we're still waiting for them to shoot par with this cutting edge device. There are still parts onboard being carried around that have not seen the light of day. I feel like I bought a Ferrari with 8 of the cyls disabled, yet it still only gets 3 miles to the gallon.

I never did follow the iPhone (no real interest in phones that can't live in a jeans pocket and allow me to sit down at the same time) but did they have to put up with two years of people whining about when will the iPhone catch up with the Razr too?

With the groundwork they laid in the 1.3.1 update for the video access, Palm should just update the SDK to include access to the microphone. That would solve issues for apps to provide audio recording, video recording, and voice commands. All things that make the Pre look like it's 10 years behind the game because they're missing.

Palm. Only Apple fanbois wait 3 years/generations for basic functionality (iPhone). 3 months was too long for the Pre to go without these basic features. WTF?

I think all of this still shows great progress towards a better device...still impressed with the speed these things are coming out. I am curious if there has been and progress or even aknowledgement of the text message thread not deleting issue and contacts disappearing from the message thread list?
Otherwise, like I said...I like where things are going still!

Exactly!

I agreed to buy a Pre knowing all the limitations. Every release gives me something better or something new for the princely cost of zero dollars. I'm not sure why I'd be complaining that!

A lot of folks seem to have some weird made-up feature set for the Pre in their heads that they're mad at Palm for not having yesterday (or earlier)

Then you did not purchase your Pre upon release/launch... like many others.

if the pre and pixi are using the same 1.3.5, it seems the speed boot would apply to both right? We are talkimg about webos v 1.3.5.

yeah my classic has been F'ed up ever since the last update came out...F's up my day too. not to mention the sluggyness!

Did you load the update to Classic that came right after the Pre update? Might help...

if the pre and pixi are using the same 1.3.5, it seems the speed boot would apply to both right? We are talkimg about webos v 1.3.5.

You guys have to remember that we (Pre owners) just recieved a speed boost with the pervious update. Pixi owners didnt. It would be nice to get another one but there will be others most likely. Palm isn't going to have a hugh performance gap btwn the two cause that would really hurt Pixi sales.

Speed boost? Since 1.3.1, my Pre has been slower than ever. It is worse than before 1.3.1.

It's a good thing this was posted, that Anvil of Dieter's has been sitting around for a while... Glad to see it's getting some use :)

Sounds good but what about the current memory leak issues of 1.3.1??

Please tell me that the "too many cards" error is going away too!

Hmmm.... 1.3.5 postponed once, but "SOON" = December 1"" before holiday break.

Hint: Cut 50% off APP's just in time for the fix.

No 2.0 makes it crucial Palm has a new high end form factor to unveil at CES. But it looks like Ruby nixed any rumor of a new device and is just going forward with just a shoddy built Pre and the underpowered badly named Pixi.

Good luck Palm.. Sell if you still have Palm stock.

funny cnbc was just making fun of the name. "who is going to buy a phone named pixi?" Worse even the females on the tv were making fun of the name.

Really don't know why nobody stood up and suggested that this was a shitty name.

Fucking cool device, though.

Yeah, I'm disappointed with this news. I was very much hoping for at least the announcement of intent on a new device.

lol at people acting like jealous brothers thinking the needed improvements to a device with a weaker processor is BAD for the pre. Even more when later they said the SOFTWARE has improved asa whole. Really, you are just acting,is not posible you believe yourselvels on that.

We should be blessed with the fact that he even told use some things that are included in the 1.3.5 update.

+1

The four bullet points above wouldn't be complete. I'm sure Ruby didn't mention everything that will be included in the update.

We should also be grateful that he didn't pull the plug on WebOS today.

seriously though .... video recording was available in 2003 on most phones.

it's 2010 and the Palm Pre has made no intentions of any near future update to record video.

That has got to be the biggest downfall with the pre in my opinion. Hope your reading this palm!

You can't be serious.

Did you know the 1.3.1 update made it possible for homebrewers to make precorder, due to all the video support that was added.

Its coming..and I hope you give up your pre before it does, you don't deserve it.

I hope you jump off a bridge. lets hope both our wishes come true.

It's coming -- they have been saying that for months now. My point is still valid: video recording was available in 2002/2003

we are in 2010 and it's not available for a "smart phone"

THAT was my point and it was a valid point -- I was not addressing whether or not it is here or not -- I was stating a simple and undeniable fact: there is no official ability for video recording on the pre (the homebrew stuff sucks anyways you can't even see where/what you are recording, it's pathetic compared to other phones almost a decade ago, who had the ability to record video)

"It's coming"

How long have I been asleep?

I hope you apologize to developers on this forum who made something out of nothing. If not go unpatch your pre, take all the free homebrew apps off, because you don't deserve any of it for your ungratefulness. Don't be a punk b***h, you're looking real weak.

I wonder how those developers feel after being told that WebOS is basically a dead-end platform at this point.

Not HD video recording, which I understand could be possible. 720 HD anyways. That would blow that 2002/2003 or iPhone 2009 video recording out of the water. At least I can dream.

For all of you looking for video recording. I have single handedly solved your problem. Send me donations on my paypal.

http://tinyurl.com/yhshz52

Yeah, in 2003 you could record video. You just couldn't make out what the heck you recorded. No phones have taken video worthwhile even in 2009. Quit whining about video recording. It'll get here soon and might actually be usable, unlike any other phone that's ever done it.

No no...look at what you posted.

it's 2010 and the Palm Pre has made no intentions of any near future update to record video.

Your point was that Palm isn't concern with Video Recording, in which case you are very much mistaken since Palm has laid the foundation for it, without it Precorder wouldn't be possible.

All i want to know is WTF!!!! are you doing in your lives that you need video recording on your phone this bad, and also can i come with yall next time i need some more excitment in my life? I mean yeah its stupid that the pre doesn't have video recording yet, but i never really used video recording on all my other phones b/c it always sucked ass.

what am i doing in my life that requires video? are you mentally retarded? oh i donno, banging hot girls? doing stupid stuff with my friends?

THE PALM PRE IS BASICALLY THE ONLY PHONE ON THE MARKET IN 2010 THAT CAN'T RECORD VIDEO.

it's absolutely f*cking pathetic.

Damn kid I'm not retarded but you sure sound it "banging hot girls" what are you 14 sitting on your mommies couch finding shit to bitch about b/c she didn't get you the iphone that you always wanted and that all the other 14 year old have. Grow the fuck up and realize that even if you knew what to do with a "hot girl" if one would even give you the time of day, the second you try to record anything you might want to do is the second she punches you and kicks you in the balls, but atleast that way she will get some enjoyment from meeting you, b/c the other way pretty sure you would just leave them unsatisfied.

@funkadelick

As I notice more of your repetitive, irrational whining about the lack of video recording, I'm beginning to suspect you're an iTroll. STFU, nobody cares.

I care about video recording. I had naive thoughts of broadcasting live video from the Pre...

I am looking forward to the battery improvements. I wonder if the changes are similar to the app posted to this site?

I doubt there will be any significant improvements to the battery life at all. The comment about improved battery life, imo, is catagorized as a "sales pitch" and is just the kind of smoke people want blown up their asses.

Maybe we don't know how inefficient the phone actually is. If they can improve the batter by improving the use of power, that would be great.

They can slow one of CPUs when not active. The Arm CPU has great power saving features. There is an app on here that does this already. I bet Palm is going to do some of the same things.

"our objective right now is to expand with more carriers and more regions.".

But not Australia! Where we have one of the worlds largest mobile/cell ownership per head, and are considered one of the top early adopters of technology. I find the above quote hard to swallow.

So any ideas on when we are getting 1.3.5?? My wife has deleted all of her apps to try to get past that app limit and it still tells her not enough room. My Pre has nearly 40 apps and I hardly ever see the app limit stop. Its so random it just makes me that much more irritated about it. I love the phone and hope for a 4G WebOS device to be released by June 6th so I can trade up. Come on palm, don't let me down.

Its really funny. I hit the app limit once. Deleted two apps I never used. Have loaded around twelve more and haven't hit it again. Its so random.

That's because the limit is not based on the number of apps, rather the amount of storage space all the apps take up. The two apps you removed must have taken up a lot of storage space. The 12 apps you subsequently installed must have taken up less storage space.

http://www.webos-internals.org/wiki/Solution_to_App_Catalog_Installation...

I think you all just need to come to terms with that fact that there will be no significant speed improvement until the GPU is utilized. There's really no reason to expect miracles until that happens.

Maybe the GPU is a CES tidbit left unmentioned....hmmmm.

I used to have an app limit until I installed preware and now all those issues with loading new apps or updating are gone. Just by having preware installed allows me to downloads apps directly from the app catalog without running preware.

+1. I installed Fair Dinkum before Preware included the equivalent of that patch, and have not experienced any app limit since then. It seems this doesn't help all people, depending apparently on how much EMail they have stored on their phone (among other variables), but it made a huge difference for me.

I understand that not everyone is willing to install Preware or any other homebrew, but for those who are willing to, this very easy step makes a big difference.

I think I might just drop palm all together.

Your own palm? Wouldn't that hurt?

Drop it off at my house. I could use a backup to my great phone.

defenately some responsivenes would be great, but how about some multiple sms screens so i can have multiple conversations without going back all the time

There is a patch for that on Homebrew in the messaging category called "New Card Per Convo" (Convo = Conversation, i.e., sms thread)

Can't help it have to say it....."there is a patch for that"

What about GPU processing, performance enhancements for the Pre, video recording etc?

"We have an aggressive webOS software roadmap in place and we'll continue to deliver enhancements to our user experience on a regular basis." Be patient, Grasshopper.

+1 - Same positions, but I'm still with him^ on getting this stuff ASAP. no GPU access? Can't even get access to the mic? No video recording? My friends laughed at me about that one, lol. But really... it's a great OS, but they are way behind on a lot of things. I've been very patient, but jeez, I really want more, and its crazy that they don't have much of the new stuff other competitive phones have. Can't even make great apps because of the way webOS is implemented. Pre's still my primary and only device, but all of these lacking qualities will have me and many others jump ship soon, or come June.

hey guys it's not a big update. quit whining that there isn't anything earth shattering coming. 1.3.1 was just released not too long ago.

"
On webOS 1.3.5:

Anticipation is already building for webOS version 1.3.5, which will also be highlighted at CES. Among other things, this update will let customers download and store more applications, enhance WiFi and application performance, improve battery life, and increase Pixi speed and responsiveness.
"

WHATT? Showcased at CES? Does that mean that it won't be released until then or that they will show it off at CES?

If I knew it was going to be this kind of party, I would of stuck my d*ck in the mashed potatoes.

LMFAO...
Duly noted to never serve mashed potatoes at a sausage-fest.

Now I know to NEVER have mashed potatoes at TheOneAfter909's house!!! I thought it was only fresh baked apple pie I had to worry about!

+1 for the Beastie Boys reference...

I would love if the Pre was able to utilize the speed horse processor that is inside the device. Improved battery performance is huge, and the app limit being thrown out is also good, but the Pre needs to move faster. The processor is not working at full tilt.

..its the fact that the GPU in these devices is just...sitting there doing absolutely nothing! The CPU iss being worked like a racehorse, hence the lags... :-\

I gotta a feeling it is going to be a major change....maybe GPU/Recorder...Java...

I mean, why would they setup an event at CES just to show off a x.x.5 update. And "excite" everyone with info we all already knew relating to going to more carriers and more promises.

Could you imagin how corny it would be..."so, as you can see the pixi is a lil faster, you can now install more apps on its very limited space, oh yah, who's up to forking extra $$$ to the likes of Verizon!!"

Rubi: "At CES in January, we'll be celebrating Palm's move out of its early access program and showcasing our full production developer program and the many ways Palm in innovating in this area."

Also, it appears there will not be a true Pre 2 in June, just an upgrade:

"Palm doesn't 'believe in building large portfolios of products.' In context it seems pretty clear that the priority for Palm right now is getting Pre and Pixi released on as many carriers as possible."

The idea here is to get current devices into as many hands as possible. We're going to be living with the Pre and Pixi for a while. Bleh...

I am un-wow'd!

I'd agreed. Sounds silly to present 1.3.5 at the show if they already told us the major improvements. Maybe 1.3.5 is just a quick intermediate step before the bigger one at the show. But I'm not holding my breath.

I just got my pre 2 days ago, so I'm still gah gah over. I'm still just so impressed with webOS as is.

I agree with evilpinkeye. (No offense, but that felt very weird to say!) lol

What I can't accept is that they are going to *showcase* something called "1.3.5." I don't believe that. If it's worthy of showcasing, they at least have to rename it 1.4, although 2.0 feels more worthy.

6-7 months into the product cycle and they're already talking showcasing feature(s) for an implied existing product? Not sure how to feel about that. But the whinefest in here has me heading to the fridge for some accompanying cheese.

Everybody, it's only a 0.0.4 update. How can you all be hoping for things that could only be in at LEAST a 0.1.0 update?
Just take the 'meat' that they said it would have, and anything else in this update will just be some gravy on the side.
I hate to see everybody getting their hopes up so high, only to be let down 'till the next update.
It happens every time. I'm not saying; "Don't be optimistic." But please. You guys are like family. Really.

LOL especially liked your ending. ... Yes, we ARE all Palm Pre brothers and sisters! :)

(Sorry can't say "Pixi brothers" ... I just can't.)

Thats funny

Yeah, playing with ares now!!!!! Thank You Palm

Update: Ares is a totally awesome idea. Seems so simple, little to no learning curve. Love not having Visual Studio installed inorder to develope apps. Palm realy is trying hard and seems to understand real cloud computing (I know they mess up too). Please bring on a web interface to Palm Profile for import/export

You all do realize that you on this forum are a bunch of tech nerds (and I don't mean that as a disparaging remark) and Palm wants to sell to the mass market.

And seriously, no matter what improvements are made to this phone, there will be pages of posts bitching about what was not improved.
Does tech nerd = unhappy dude?

For those of you who want video recording so badly, go get the Instinct HD.

I agree with southbaypalm, I thought by now all of the nerds would have jumped ship over to the droid or hero with that escape clause in the update of the contract. The majority of pre users love the phone, and any updates is icying on the cake.

All you video haters. Have you seen the video that the Pre delivers? It smokes the competition. Hack your phone and quit whining.

Yep does not sound good will just leave it at that. It has happened in the past and it will continue in the future. Good products will go down because of poor advertisement, mismanagement, or plain old ignorance. Pretty sad to see a phone, with more potential than the other phones out there, go down.

Check out the link.
http://www.fiercedeveloper.com/pages/what-were-top-smartphone-operating-...

Apps will not save the pre. Iphone started long after the palm os/winmo. It did not have any apps. It passed both operating systems. Why because it was a better design/functionality out of the box. Apps is the side dish. The main dish is the phone. It has to have out of the box basic functionality. Apple, RIM, Windows, Google do not expect others to make their product great. They make it better themselves.

Economy is not that good and most merchandise will only be afforded one look. It is no longer 2002-2006. First impression will be you last impression if it is not good. The phone has to provide basic function the first day the turn on the device. Palm can not expect others to fix the phone for them. Putting the phone out in several other countries instead of concentrating on the US market was a big mistake. Second mistake, competing against companies that have more control of the smart phone environment where as palm just makes a phone with an os. RIM - makes the Phone & software that is the backbone to their superior email forwarding system, Apple enough said, Winmo enough said, Google (will have their os and several other key internet productivity companies as well as an phone/os). Palm - phone/os, symbian - os. Note that in a year that the google portion will probably look like the palm portion and the palm portion will look like the google portion. Sad but more than likely true. Symbian & palm will stay for a while but then that chart will only show 4 companies RIM, Iphone, Winmo, Google.

Do not complain about the comment. I have a pre, i like it but I do not see that it is an attractive phone for people that have never had a smartphone or others that have owned other smartphones because of its lack of basic functions expected in this category.

I'd disagree. I bought a pre as my first ever smartphone. My reasons; webOS and the cards (IMHO, no other os compares), and the slide out portrait keyboard that doesn't take up screen real estate. I thought, and still think, that palm has the best platform and the most potential. This coming from a brand new owner excited to jump on board and see where this bandwagon ends up.

I agree completely. It comes down to simple things. I recently asked several girls why they bought the Hero instead of a Palm. They it both said it had buttons. The whole swiping thing turned them off. For people who love technology its great, but average people don't like change. Why do you think Blackberry appeals to the general public. Everybody says they need to get with the times. But they are out selling everyone, because people are comfortable with them.

yea, sure. Swiping doesn't appeal to 20 gazzilion Iphone users!

I do not know if I would say that. Iphone does not have buttons and I suspect it will overtake RIM. Palm just does not have mass appeal. Techy ok but not to the masses. It lacks a lot of functions that your average phone user would expect of a device like this.

In the states, people do not care for manuals, we do not mod things, we like things simple. KISS goes a long way here. Do not give me a manual that makes the bible look like a kids reading book. Do not give me a device that does not follow the natural flow of things. For the masses you need a device that works the way it is suppose to work (do not need to read a manual). Common sense or a little less than common sense is all you need to work the device.

I am not talking to the tech savy people. Look at the iphone people. Apple sell phone to regular people. They have no clue what tech really is. When you confront them with tech they start to cry. But if I ask them (majority) does the phone work -yes, does it provide the expected features - yes, do you need to manipulate the phone - no, is there anything major you would change about the phone - no. Would you recommend it to a friend - yes.

For the pre I would say yes to the first question only. The rest would be the opposite answer. And for the recommending the phone part I would say yes if you know tech/mod. Note that the iphone person does need to add the stipulation of tech savvy. Great alienating others from using this phone. We need to keep the phone alive. It really should not be necessary that we need to know about preware if the phone was controlled appropriately by palm. No precorder, no ipkgs, no ssh, etc. It should just work plan and simple. Keep the phone for techies only, well then we are killing the phone because that will not make money. The masses will make money for palm not the small group of techies.

Kingcobra2010,

You are completely wrong to say that Palm does not have mass appeal, unless of course you are from a competitor.

Here is my reasoning:

First of all, Palm is doing very well considering that in their historically strongest market, that is - the U.S., they are currently on only one carrier - Sprint, a much smaller company than Verizon and AT&T.

Second, Palm's advertising effort was very poor - none of their ads showed the interface or key features of their phone very well.

Third, Palm should have a ten minute video at their website that shows a new customer how to use their phone and the main features of the phone. In addition, they should have other videos showing how to use more advanced features.

And fourth, Palm should have a representative at every large cellular store demonstrating the capabilities of their phones. The increased sales will far outweigh the cost of the representative. Palm is a competent engineering company with signs of brilliance, but their marketing department is incompetent. I own an Internet company - I should know.

The Palm Pre phone running webOS is easy to use and easy to teach. But it is a technical device that is much more capable and sophisticated than most of it's competitors. Still, people have to be taught the basics of it. Palm cannot depend on the carriers to do this job, it is their responsibility. I am an educator, and I have observed that the technical competency of the general public is quite high, with nearly every household in America owning a PC. The Palm Pre is extremely simple to use by comparison, yet nowhere on Palm's website is there a simple getting started help. Every Palm phone should have an app linking the new user to Palm's website to view a getting started video lesson with corresponding audio. I am an educator and I am surprised that Palm has not done that. They have some video clips without audio on their phones which fall far short of what the new Palm Pre or Pixi user needs.

I hope Palm is listening!

Do not suspect that will help much.

If it was doing well the stock would not be dropping.
http://www.google.com/finance?client=ob&q=NASDAQ:PALM

Verizon will be the major test. If they do not succeed in 6 months. Palm as a company will be dead. With more options by the other companies and more mass appeal by other phones, I do not expect much. Palm decided to give us a half baked phone. Instead of palm taking the high road and trying to finish the project, they have ported that responsibility onto the outside developers. Not a good idea but enough of the speculation we will soon know the answer in 6 months.

check this out
http://www.youtube.com/watch?v=QpVEzzJ16gs
will have to see how it will really does.

Then there is the XPphone from china. Do not know how it will really work. Do not expect much but I could be surprised.

LMFAO

Battery life. Thank god.

KingCobra you aren't making sense. You're saying Palm should concentrate on the US market when there are people here screaming everyday for a Pre in their country. The Pre is already going to Verizon. I can't see what else Palm can do to be in plain view of the average US buyer.

And about controlling all of its environment, that's exactly what Palm is doing by having ditched Winmobile to concentrate on webOS.

The comment about people liking buttons is weird too. There's a freaking keyboard and big button in the middle. What else do people want?

And the swiping UI doesn't appeal to people?? Really?

Also, have you read the comscore results today? WinMo is downright below Android, Palm, and Nokia. It's no longer relevant. Are you sure WinMo will be one of the big 4?

People here sound like chicken with their heads cut off ready to jump ship at any moment for the most ridiculous reasons. Stop panicking and get on with your lives. If the phone is so bad, just leave, but no need to create drama around it.

Actually you did not read my statement correctly. look who talked about the buttons. did not comment about swiping.

Winmo has a larger share of the market then palm. it is number three currently. Do not now what you are looking. Prove with your link. My link is posted lets compare shall we.

Pre should have never been pushed to the UK without a saturation of the US market. They also should have concentrated on the phones functions.

Next you should probably concentrate on yourself. I do not tell you what to do so do not tell me what to do. Its is a comment but I guess you are scared of comments or is hard for you to stay concentrated on the comments. Guy calm down and read it and maybe again and yet one more time until it sinks in.

Ok back on the subject of 1.3.5. Umm im confused as to why the pixie is said to be getting a speed boost when the palm is slow as hell as well. I swear, with every update it seems as if this phone freezes and moves slower.. Am i not the only one noticing this??!! Also can they please unlock the damn gpu(wouldnt this help speed?) How can they speak on fixing the app limit and reaching more developers and having thousands of apps real soon if all they can develop is crosswords,sports and fart apps?? Can i please have some voice command apps, not even that, can i just have some voice control?? I dont want to open my app catalog and have 2000 different versions of three categories. Im not trying to complain because i am patient, i could do without video because i can take pics, i can deal without a soft keyboard because i have a hard one. But i cant substitute speed and stability..

states pixi but pixi is at 1.3.2 (12/3/09 ) and pre is at 1.3.1 (11/17/09). Looks like the update is more relevant for the pixi but I can not say specifically. Did get slower but my phone is moded so it runs faster but gets hot faster (had hot spells before the mod). My phone has never had a freeze so I can not comment on this. Do not expect a revelation with the update. Probably some baby steps.

I agree, I had a chance to play around with the HTC Hero and I can say if Palm doesn't do something soon, Pre users are going elsewhere!!! This is suppose to be the standard or NEW standard for cell phone OS but I can't tell. No video recording, no visual voicemail, virtual keyboard (and NO I don't want to add patches to get it..it should come STANDARD)more camera controls. I'm telling you I'm so sick of purchasing phones that doesn't meet my standard. Gaming isn't as good as the other smartphones!!!! PALM better watch out!!!!

Dang, no mention of the fix of the darn memory leaks. I am sick and tired of the "Too Many Cards" error message when I just try to open the browser and any other app.

download JSTop from preware. It will show you what apps are hogging the RAM and it will let you kill the app that is causing the problem. think of it like task manager in windows.

Speed improvements for the PIXI????? How about the flagship product, the PRE??? Mr Rubenstein, you cant honestly tell me you use a PRE as your primary phone...... No way you could possibly put up with the sluggishness.... its like running Windows Vista on an old pentium pro sometimes... why is it soooooooo slow.... please fix some basic stuff like the speed issues and for gods sake make a real backup utility like we had many years ago for every other palm device.... I really dont want to see Palm go down in flames....

If he he does use the Pre as his primary device, what makes you think he is running webOS v1.31?? He's probably running the alpha version of v2.0 with video recording, audio recording, video editing, etc etc etc..... :)

Do not want to see palm go down but my call is no more palm or bought out palm before the end of next year.

Now I am trying to look for potential replacements. Do not like droid, do not like winmo, will not go to at&t for iphone. Do not like rim (looks like an old persons smart phone). May check out a google specific phone if it looks good/multitouch. Started to look at samsung bada and the nokia (however do not know about nokia in the states).

Hopefully palm stay alive will stick it out until the middle of next year to see if they can make something of this Verizon deal.

Apparently, you don't read the financial news. Palm is a "buy" right now. Palm's future, while not perfect, looks bright. The future of webOS is also highly regarded.

PALM 9.88 -15.70%
You are 85% correct.

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